Training Provided by WQA
Customer Service development, ALL STAFF**^
Back to basics in dealing with customers
What will auditing bodies be looking for? ALL INTERNAL AUDITORS**^
What do we expect and demand from our certification bodies
Standards made simple TOP MANAGEMENT AND SUPERVISORS**^
A presentation on standards that will help management decide which one and when
Working Time Directive, how it effects you ALL, BUT TRANSPORT ESPECIALLY**^
Self explanatory
COSHH all safety reps and those responsible for COSHH**^
COSHH made easy for staff awareness of legislation
18000 auditing ALL INTERNAL AUDITORS^
Self explanatory
14000 auditing ALL INTERNAL AUDITORS^
Self explanatory
Risk Assessments, all those involved in HSE^
Risk assessment not rocket science
Aspects and Impacts ENVIRONMENTAL AUDITORS**^
How to evaluate aspects and impacts
IMS for easier auditing ALL AUDITORS^
How to audit 3 standards without repetition
MAI TOP MANAGEMENT**^
A must for all top management on measuring, analysis and improvement
Process development ALL INTERNAL AUDITORS^
Forget procedures, think processes.
Housekeeping, how important is it? SAFETY AND ENVIRONMENTAL REPS**^
A fundamental element usually ignored
Top management guidance on ISO responsibilities. TOP MANAGEMENT**^
What do we expect from top management, what do they expect of QMS& HSE staff
All one day ^courses or **split into 2 hour groups of 4 or 5
"All information regarding any of the training offered on our website is publicly available. If you have any queries or need any further information, please contact the Head Office of WQA".
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