Tuesday 11th December 2018 WQA has grown year-on-year and that is due to the excellent service offered along with a dedicated team. New ideas and a 'can do' approach to customer needs has helped us to retain customers for many years and continually take on new customers.

In order to maintain the growth in a controlled manner, it has been necessary to review the management structure. It is with great pleasure that we can announce Lorna Myers, General Manager, will take the new role of Operations Director. Lorna has been with WQA for over 5 years now and gradually climbed the ladder from Administrator to General Manager and now Operations Director. Lorna will continue overseeing the general day-to-day operations while taking on a greater responsibility for business matters and company accreditations.

So good luck to Lorna in her new role and to the WQA Team as a whole for the efforts put in to get us to where we are.
Monday 26th November 2018 A good year overall and still a little bit left to go. January 2019 will see WQA reach the 20th Anniversary and this is in no small part to our customers both old and new.
From small beginnings in 1999 to global operations and a varied scope of services to-date.
I would like to take this opportunity to wish all of our customers all the best for the holiday season and for the imminent New Year.
We will be available throughout the holiday season and 24/7 contact can be made via

Happy Holidays from the WQA Team
Monday 2nd April 2018 In preparation for the GDPR, WQA have been reviewing policies and procedures. We have always managed and securely stored any data that we hold and continue to do so. You will find our latest Data Protection Policy on the website that includes the process for finding out if we hold any information about you.
Sunday 17th December 2017 As 2017 comes to an end, we would like to thank all of our customers for their continued business and support. There have been many challenges in 2017 but nothing that could not be overcome.

There have been changes and improvements in the business in 2017 including a move to a new purpose-built office. This offers us improved levels of security and also energy efficiency.

As 2018 approaches it will be our 19th year and no doubt the 20th Anniversary in January 2019 will very quickly follow.

We look forward to working with our customers in 2018 and hoping it will be a positive year for all.

We will continue to be available over the holiday period for any queries or assistance.

Happy Holidays from the WQA Team.
Thursday 2nd November 2017 We have relocated our Head Office to new purpose-built offices at Mandale Business Park in Durham.
Our new location at Severn House provides us with new surroundings and a fresh new office space designed around our needs.
High levels of security and an energy efficient building are key to our own policies.
There are also the excellent views over Durham City.

Please see new address details on the Contact Us page.
Monday 10th July 2017 I am delighted to announce that WQA has formally completed the ISO 9001:2015 transition. This has been both a long process but also one that allowed us to identify improvement areas. The WQA Team have worked together in order to ensure the requirements and improvement areas are well implemented, with the result of ensuring continued customer satisfaction.

Our updated Accreditation Schedule can be viewed at
Tuesday 6th June 2017 We are pleased to announce following a series of audits by UKAS, we have successfully completed the transition to ISO 17021-1:2015. That is the standard to which we are accredited as a certification body.

The whole WQA Team was involved and were key to the successful transition.
Friday 24th June 2016

We are pleased to announce that Czech Logistic Alliance (CZ) s.r.o. Has successfully been certified to ISO 9001:2015. The audit was carried out at the office in Prague where the system was found to be well implemented. The Management and Staff were all involved in the process and this was evidence of both the Leadership and Awareness required by the new standard.

This is also a new territory for WQA which is part of the efforts to be truly Worldwide.
Wednesday 15th June 2016 We have completed our annual UKAS Head Office assessment and this was very successful. A very positive approach was taken by the UKAS Assessors and many opportunities were identified to improve the already well established system. Lorna, our General Manager played a very important role in the process and will now take the lead in maintaining both the system and accreditation.

All employees play a role in the UKAS accreditation process and have clearly done well based on the latest assessment. Well Done to all.
Thursday 12th May 2016 I am pleased to announce that there have been some role changes within the company. These have been made in order to ensure that we continue to grow and progress.

Lorna Myers has been promoted to General Manager with immediate effect and will take on more responsibility within the business.

Congratulations to Rebecca Thomas who has recently passed her driving test. Rebecca will retain her current title but will expand her role within the company and will now be dealing direct with the customers on site.

About Us

Worldwide Quality Assurance was founded in 1999 by Paul Raymond because he realised that customers desired the bespoke personal service offered by the smaller yet highly experienced certification body. WQA became a truly worldwide company with clients in Asia, Europe, Scandinavia and USA. Specialising in Transport and Shipping was where WQA started and the client base now extends to all industries including Engineering, Manufacturing, Air Transport and many more. Having completed 15 years in the industry, WQA continues as a First Choice certification provider for companies around the world. Continual investment in staff training ensures that WQA delivers a Value Added Service... [Read More]

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